Return & Refund Policy
At Varsada, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
Return Timeframe
Returns are accepted within 7 days from the date of delivery.
Proof of Purchase
A valid order number or purchase receipt is required for all return or replacement requests.
2. Quality-Related Returns
If you receive a defective, damaged, or incorrect item, you must:
- Submit an uncut unboxing video within 48 hours of delivery.
- The video must clearly show:
- Product packaging
- Product condition
- Any visible damage or defects
Failure to provide the required unboxing video may result in rejection of the return request.
3. Non-Returnable Items
The following items are not eligible for return:
- Accessories
- Products marked as “Final Sale”
- Used, washed, or damaged items caused after delivery
4. Return Process
Step 1
Contact our customer support team at:
Email: support@varsada.net
within 7 days of receiving your order.
Step 2
Provide the following details:
- Order number
- Reason for return
- Product images
- Unboxing video (if applicable)
Step 3
Once your request is approved, our team will provide return instructions.
Step 4
Pack the item securely and ship it to the return address shared by our support team.
5. Refund Process
- Refunds are processed within 5–7 business days after the returned item is received and inspected.
- Refunds will be credited to the original payment method used during purchase.
- Shipping charges are non-refundable, except for defective or incorrect products.
6. Exchanges & Replacements
- Exchanges are subject to product availability.
- If the requested product or size is unavailable, a refund may be issued instead.
- Approved exchanges and replacements are usually completed within 7 business days.
7. Return Shipping
- Customers are responsible for return shipping charges unless the return is due to:
- Wrong product delivered
- Defective product
- Damaged product
Contact Us
If you have any questions regarding returns, refunds, or replacements, please contact us:
Varsada Support
Website: https://varsada.net
Email: support@varsada.in
Phone: +91-1140042540, 91-9810218241